-Refund Policy

ALL SALES ARE FINAL. 

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-How long before order ships?

Processing Time: 7 business days 

(Holiday processing time could be longer)

Tracking numbers are automatically emailed once hair has been shipped. Please allow  additional time for all holiday orders or sales. Please do not schedule hair appointments until you receive your tracking information. 
ALL SALES ARE FINAL

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-How much hair does it take to cover a full head?

 Purchasing the same lengths (ex: 20”,20”,20”) is recommended for straight and light layered looks. Purchasing multiple lengths (ex: 16”,18”,20”) is recommended for heavy layered looks.  

 Recommended bundles: 

2 bundles-12”-16” 

3 bundles-18”-22” 

4 bundles-24”-28” 

5 bundles 30” & up ​

 

-Care Instructions

1.) Carefully wash it with luke warm water, mild shampoo and conditioner. Washing in a downward motion from top to bottom.

2.) Finger comb while washing without rubbing or twisting the hair. Rinse through

3.) To dry, gently squeeze excess water with towel. Leave-in conditioner (optional). Hang and air dry

4.) Heat can be used to create desired style. Note to self: if you take care of your hair, it will last longer

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-Daily Care

-Long lasting beauty, luster, shine & moisture is the most important thing. Do not use a lot of alcohol-based products.

-To keep hair soft add a small amount of light moisturizing hair serum. This can also help manipulate your waves or curls.

-Avoid applying excessive mousse, gels, oils & hair lotion, as this can weigh hair down and cause the hair to tangle.

-Sulfate-free products are the best since the hair is no longer receiving nutrients from the scalp.

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